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Process Advisors

The main role of a Process Advisor is to provide information to the general public and support to participants in the hearing. They can also answer questions about the NEB’s hearing process. To reach a Process Advisor for Energy East or Eastern Mainline call 1-800-899-1265 or email: EnergyEast.ProcessHelp@neb-one.gc.ca.

Participant Funding Program

The Participant Funding Program provides financial assistance to help support the meaningful participation of Intervenors in our hearings. Refer to the Participant Funding Program page for information on deadlines, eligibility, how to apply for funding and how to submit claims.

Update posted on 19 May 2017. To date PFP has awarded over 60% of the $10M. After the new Panel makes further hearing process decisions, the PFP will announce when and how to apply for the remaining funds with priority given to eligible intervenors that have no funding.

Official Languages

The NEB takes its obligations under the Official Languages Act seriously. The NEB values Canada’s linguistic duality and enables participation in its review processes in both official languages. The NEB is committed to serving all citizens respectfully, effectively and courteously. In the case of the Energy East review, the following measures will be used to ensure effective and meaningful participation:

  1. Individuals have the right to communicate with the NEB, in writing or orally, in the official language of their choice.
  2. The NEB will always offer its services in both official languages.
  3. Simultaneous interpretation will be available for all in-person Panel processes.
  4. The French version of the Energy East application available on the Energy East website can be used and relied upon to participate in both the review conducted by the NEB Hearing Panel and other engagement activities.

Contacts

NEB Contact Information

Telephone (toll free): 1-800-899-1265
Facsimile (toll free): 1-877-288-8803
TTY (Teletype): 1-800-632-1663

Hearing Process (Process Advisory Team)
Telephone (toll free): 1-800-899-1265
E-mail: EnergyEast.ProcessHelp@neb-one.gc.ca

Participant Funding Program
Telephone (toll free): 1-800-899-1265
E-mail: PFP.PAFP@neb-one.gc.ca

For media inquiries, please contact:

Sarah Kiley
Communications Officer

E-mail: sarah.kiley@neb-one.gc.ca
Telephone: 403-299-3302
Telephone (toll free): 1-800-899-1265

Marc Drolet
Communications Officer

E-mail: marc.drolet@neb-one.gc.ca
Telephone: 514-283-2261
Telephone (cellular): 514-476-9911